• How can I confirm that you have received my reservation?

    Once your reservation is successfully completed, you will receive a confirmation email with all booking details. If you don't receive an email within a few minutes, please check your spam folder or contact our support team.

  • Up to what age are they considered children?

    Children under the age of 12 are generally considered children for pricing and accommodation purposes. Policies may vary slightly by hotel, so please refer to the specific hotel's child policy when booking.

  • Do you have any discount code?

    We occasionally offer promotional codes through our newsletter and special campaigns. Be sure to subscribe and follow us on social media to stay updated on the latest offers.

  • How can I get in touch with my hotel?

    You can find direct contact information for your hotel in your confirmation email or through your booking account. Alternatively, our support team can assist with forwarding your queries.

  • On the last day, can I leave the room later?

    Late check-out is subject to availability and may incur an additional fee. Please contact the front desk in advance to check if a late check-out is possible.

  • Can I cancel my reservation?

    Yes, reservations can be canceled according to the cancellation policy stated during booking. Please refer to your confirmation email or log into your account to view the cancellation terms.

  • Do you have hotels with a spa?

    Yes, many of our hotels offer luxurious spa services and wellness facilities. Check the amenities section of your chosen hotel or filter your search results by "Spa available" to find options.

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